You can pay for your purchases with a credit or debit card, using Paypal Apple Pay or Google Pay.
Completely. Our store complies with all security protocols for online transactions and we do not store your payment information. That's why you have to re-enter them every time you make a purchase. You can be 100% calm.
You can add your discount code during the checkout process and it will be applied automatically. Keep in mind that discounts cannot be accumulated, so you can only use one discount code per order and you will not be able to use it on already discounted products or when purchasing gift cards.
Yes, we issue discount codes from time to time. To thank you for your loyalty, for example. If you don't use it, it will become invalid after a while. You can check its expiration date in the email in which we sent it to you or ask us at comunicacion@goldenpyramide.com
Gift card
Your gift card has a 16-digit code that you can add during the checkout process. You can use it as a total or partial payment method depending on the balance of the card and the total of your purchase.
Of course, you can use your gift card to pay for your purchases at Golden Pyramide as long as there is remaining balance on the card.
No, gift cards do not expire. You can use it as long as you have balance left.
If you do not remember the balance you have left on your gift card, you can contact us at comunicacion@goldenpiramide.com so we can check it in the system and tell you.
Of course, gift cards are applied to the order total which includes shipping and taxes.
Yes, if you have more than one gift card you can use them during the payment process.
Yes, gift cards are a form of payment.
Gift cards are like money. The system creates a unique random code for each gift card and, for greater security, not even we can access it once it has been sent. Keep it well!
No, the only thing you can't buy with a gift card is another gift card.
Shipping / Returns
Get in touch with us by phone +34 93 453 84 42 or email comunicacion@goldenpiramide.com. If your order has not yet been shipped, we will cancel it and refund your money through the same payment method you used. If your order has already left for its destination, you will have to wait for it to arrive and process its return according to our shipping and returns policy .
You have 14 days to return a product that, for whatever reason, you do not want. However, you have to meet certain minimum conditions that you can consult carefully in our returns policy .
You can consult everything related to our shipments and how to manage returns in our shipping and returns policy.
Distribution
No, but we have been distributing our natural cosmetics products in Spas and Beauty and Wellness Centers for more than 20 years. You can ask your trusted professional about our products.
If you have a beauty center or Spa and want to use our products, write to us at comunicacion@goldenpiramide.com. We will be happy to contact you to give you all the information you need.
